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Why Use Salesforce CRM For a Budding High-Tech Industry?

Writer: Manras Manras

Not sure of the benefits of high-tech firms making use of Salesforce? The first thing to consider is that high-tech firms are famous for their early investments in innovative and disruptive technological advancements. Early adopters risk getting these technologies in place early due to the advantages of being one of the initial users before the technology becomes widespread.





For these high-tech businesses to thrive and be focused on their customers and constant development, they must be able to rely on a reliable platform to manage their sales and client relations. This is why over 150,000 companies across the globe trust and utilize Salesforce, including many high-tech businesses such as Spotify and Amazon. Let's take a look at the three main advantages of salesforce for high tech industry:


Scalability and Customization, low hardware and maintenance costs

Salesforce utilizes a multitenancy structure, which means that different applications can share resources such as the core capabilities, computational power and data storage while keeping each tenant's privacy. To protect the privacy and ensure that apps currently in use will not be affected by Salesforce updates is made possible thanks to the fact that Salesforce separates tenant's data and the platform itself and the metadata specific to every app that is developed on Salesforce.


This structure lets Salesforce roll out its three updates without impacting the individual apps that are customized upon it. This means there is no need for code maintenance because of new updates. Furthermore, it permits an easy and independent modification for every tenant and the ability to scale, which is crucial for high-tech companies. Customization and scalability also require that Salesforce be easily integrated with other applications. This is why the salesforce for high tech industry is important because it can be integrated with multiple technology integrations.


Next-gen Analytics

Analytics and insight are essential to the success of a business. The salesforce insurance solutions and fintech industry allows businesses to develop mobile and desktop-friendly dashboards and reports. Additionally, Einstein Analytics enables developers to build custom analytics apps that are extremely customizable. In addition, Einstein Analytics provides understandable and clear AI analytical models derived from all of the data within the system. This means that it can help explain business issues or behaviour, analyze the reason for their occurrence, predict what might happen, and suggest the next steps.


Have a 360 Customer View

The integration of Salesforce insurance solutions and its service, sales finance, and marketing apps allows for the collection of customer data all in one location. Salesforce collects information about customers from multiple points of contact. This permits Salesforce businesses to develop highly personalized marketing campaigns and give their customers a similar experience whenever they visit an individual department. This 360-degree view gives businesses that use Salesforce an advantage over those that have to connect and integrate multiple systems and those that don't have the appropriate tools to use the information.


Summing Up

The High Tech sector is extremely competitive, and the systems you rely on should be reliable, regularly up-to-date, and simple to work with and modify. With the help of a leading Salesforce consulting and implementing company like Manras you can also build around your budding High-Tech agency.


 
 
 

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